Trusty · The fine print

Disclaimer

The honest version, in one place.

What a Trusty read is

Trusty is good at one thing: digging through the public information on a business — public customer reviews and other public information — and making the overall picture easier to understand. A read is our informational opinion based on that information. The green, yellow, and red flags show how cautious we think you should be; they are not statements of fact, accusations, or guarantees.

What a Trusty read is not

It is not the final word. It is not professional advice. It is not a claim that we are the arbiter of truth or all-knowing. Public information can be incomplete, outdated, manipulated, or wrong — and we can be wrong too.

Always do your own research

Use our read to save time and ask better questions, then verify independently before you pay, sign, book, apply, or share sensitive information. The decision is yours, and so is the responsibility for it.

If we got something wrong

Tell us. Use /dispute/ or email [email protected] — we correct or unpublish a read on request, and a business is always welcome to add its side.