Terms of Use

Effective 2026-07-21. Plain-English terms for using Trusty.

1. What Trusty is

Trusty reads the public record on a business — public customer reviews and other public information — and points to where the signs lead. Each read is Trusty's informational opinion based on that public information. It is not a statement of fact about any business, not a guarantee, and not the final word. Trusty is not the arbiter of truth and does not claim to be all-knowing. Trusty is not legal, financial, medical, safety, or other professional advice.

2. Do your own research

You are responsible for your own decisions. A Trusty read is a starting point that saves you time — not a substitute for your own judgment. Always verify independently before you pay, sign, book, apply, or share sensitive information. Public information can be incomplete, out of date, or wrong, and Trusty can be wrong too.

3. Independent and not affiliated

Trusty is not affiliated with, endorsed by, sponsored by, or operated by the businesses, platforms, people, or organizations Trusty checks. References to a business are for identification and commentary only.

4. No warranty

The service and every read are provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, completeness, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

5. Limitation of liability

To the fullest extent permitted by law, Trusty and its operators are not liable for any indirect, incidental, consequential, or punitive damages, or for any decision you make based on a read. Where liability cannot be excluded, it is limited to the amount paid for the read at issue (or USD 100 if greater is not permitted to be limited).

6. Acceptable use

Use Trusty for your own lawful decision-making about a business or business counterparty. Consumer reads are for personal decisions. A product expressly labeled for business use may be used only for the business purpose stated at checkout. No read may be used to decide an individual's eligibility for employment, insurance, credit, or housing. Do not scrape, resell, or republish Trusty pages or reads, attempt to overload or abuse the service, or use it to harass any business or person.

7. Payments

Some reads and a membership are paid. Payments are handled by a third-party payment processor; Trusty does not store your card details. Prices are shown before purchase. If a paid read cannot be produced, Trusty will not charge you or will issue a refund.

8. Corrections and takedown

If you believe a page is inaccurate, outdated, or should be removed, use the correction channel at /dispute/ or email [email protected]. Trusty aims to acknowledge complete requests within five business days, and a published read can be corrected or unpublished on request. Copyright (DMCA) notices are handled through the same channel; Trusty's registered agent is listed on the correction page.

9. Changes

Trusty may update these terms; the current version always lives at this page with its effective date. Continued use after a change means you accept it.

10. Governing law

These terms are subject to applicable law. Nothing here removes rights you have under mandatory local law.

11. Contact

Questions about these terms: [email protected].