Trusty · The fine print

Terms of Use

Effective 2026-07-21. Plain-English terms for using Trusty.

1. What Trusty is

Trusty reads the public record on a business — public customer reviews and other public information — and points to where the signs lead. What we publish is our informational opinion based on that public information. It is not a statement of fact about any business, not a guarantee, and not the final word. We are not the arbiter of truth, and we make no claim to be all-knowing. Trusty is not legal, financial, medical, safety, or other professional advice.

2. Do your own research

You are responsible for your own decisions. Our read is a starting point that saves you time — not a substitute for your own judgment. Always verify independently before you pay, sign, book, apply, or share sensitive information. Public information can be incomplete, out of date, or wrong, and we can be wrong too.

3. Independent and not affiliated

Trusty is not affiliated with, endorsed by, sponsored by, or operated by the businesses, platforms, people, or organizations we look into. References to a business are for identification and commentary only.

4. No warranty

The service and every read are provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, completeness, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

5. Limitation of liability

To the fullest extent permitted by law, Trusty and its operators are not liable for any indirect, incidental, consequential, or punitive damages, or for any decision you make based on a read. Where liability cannot be excluded, it is limited to the amount you paid us for the read at issue (or USD 100 if greater is not permitted to be limited).

6. Acceptable use

Use Trusty for your own lawful decision-making about a business or business counterparty. Consumer reads are for personal decisions. A product expressly labeled for business use may be used only for the business purpose stated at checkout. No read may be used to decide an individual's eligibility for employment, insurance, credit, or housing. Do not scrape, resell, or republish our pages or reads, attempt to overload or abuse the service, or use it to harass any business or person.

7. Payments

Some reads and a membership are paid. Payments are handled by a third-party payment processor; we do not store your card details. Prices are shown before purchase. If a paid read cannot be produced, we will not charge you, or we will refund it.

8. Corrections and takedown

If you believe a page is inaccurate, outdated, or should be removed, use the correction channel at /dispute/ or email [email protected]. We aim to acknowledge complete requests within five business days, and a published read can be corrected or unpublished on request. Copyright (DMCA) notices are handled through the same channel; our registered agent is listed on the correction page.

9. Changes

We may update these terms; the current version always lives at this page with its effective date. Continued use after a change means you accept it.

10. Governing law

These terms are subject to applicable law. Nothing here removes rights you have under mandatory local law.

11. Contact

Questions about these terms: [email protected].